Do I have to make an appointment with my doctor or can I just walk in?
If you require immediate treatment, the doctors we support do cater for their patients who walk into the practice without an appointment. The staff will discuss your situation with your doctor to determine the urgency of the appointment and prioritise accordingly.
For non-urgent walk in appointments, patients with pre-booked appointments with their doctor will take priority. Your doctor will see their booked patients first, then see their non-urgent walk in patients in between these times.
Do I need a long appointment?
The doctors consulting from Mascot Medical and Dental Centre offer their patients standard appointments of up to 15 minutes. Some services that they offer to their patients such as health assessments, care plans (including mental health plans), skin checks, post hospital admissions, review of tests and medications or if their patients have a number of complex concerns to discuss may require a longer appointment.
How are test results managed?The doctors we support will only give test results directly to their patients. Their patients will generally be asked to make an appointment with their doctor for follow up.
How do I get a medical certificate?
Medical Certificates can be provided by your doctor following a consultation, unfortunately they cannot be backdated. Please try to present early in your illness should you require this service.